Last updated: August 2026
Since ValBooksStore checkout doesn't require an account, order changes are handled directly by our team — here's how cancellations work.
You can cancel your order for a full refund at any time before it has been marked "Dispatched." To cancel, email us at valbooksstore@gmail.com with your order ID as soon as possible. We process cancellation requests quickly, but please note that if your order has already been packed or handed to our courier by the time we see your request, we may not be able to stop it.
Once an order has been dispatched, it can no longer be cancelled. If you no longer want the item, please refer to our Refund Policy for how to return a damaged, defective, or incorrect item after delivery.
If your cancellation is accepted before dispatch, we'll issue a full refund to your original payment method via Razorpay. This typically reflects in your account within 5–7 business days.
You'll receive an email as soon as your order is dispatched, so you always know where things stand. If you're unsure of your order's current status, email us with your order ID and we'll check for you.
To cancel an order or ask about its status, contact us at valbooksstore@gmail.com as soon as possible after placing it.