Privacy Policy

Last updated: August 2026

This Privacy Policy explains how ValBooksStore, operated by Green Swan Corporation, collects, uses, and protects your information when you use valbooksstore.com ("Site").

1. Information we collect

We do not require you to create an account. When you place an order, we collect:

  • Your name, email address, and phone number
  • Your delivery address
  • Order details (books purchased, quantities, order total)

We do not collect or store your card, UPI, or net banking credentials — these are handled directly and securely by our payment partner, Razorpay.

2. How we use your information

  • To process and fulfil your order, including shipping via our courier partners
  • To send you order confirmation, shipping, and delivery update emails
  • To respond to customer support queries
  • To improve our Site and product offering

We do not sell or rent your personal information to third parties.

3. Third-party services we use

To operate the Site, we rely on a small number of trusted third-party services, each of which processes limited data on our behalf:

  • Google Firebase — stores order and catalogue data securely
  • Razorpay — processes payments; handles your payment details directly, we never see or store them
  • EmailJS — sends order confirmation and shipping notification emails

4. Cookies and local storage

Your shopping cart and wishlist are stored locally in your browser (not on our servers) so they persist between visits on the same device. We do not use tracking cookies for advertising purposes.

5. Data retention

We retain order information for as long as necessary to fulfil orders, handle returns or disputes, and meet our legal and accounting obligations.

6. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at valbooksstore@gmail.com. We will respond within a reasonable timeframe.

7. Children's privacy

While our books are written for children, our Site and checkout are intended to be used by adults purchasing on their behalf. We do not knowingly collect personal information directly from children.

8. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at valbooksstore@gmail.com.